KOVMEN extension for KOVTP ensures a process-based approach to activities, at the same time interacting with other information systems, applicants for services and organisations.

The system of digital procedures fills a service application with the required data, and once the application has been submitted officials are able to:

• advise the applicant;
• consult with their colleagues;
• coordinate the application and associated documents with other co-executors.

 

The functionalities of KOVMEN allow the following:

• Involving all parties in the on-going procedure for the services provided by the local government.
• Applying a fully digital proceeding process within the institution:
  • it standardises the application form and converts the information fields into data;
  • the course of the procedure is visible to all parties;
  • the dialogue associated with the service ensures the statutory explanation requirement;
  • external co-executors communicate via KOVMEN extension during the procedure.

This information system allows you to create e.g. the following digital procedures for a local government for services provided by rural municipalities:

• applying for public transport travel fare concessions;
• assigning hobby school allowances;
• applying for home childcare allowances;
• and much more.

 

Ask for additional information from abi@andmevara.ee